I forgot to use my promo code.
If you forgot to use a promo code at check out, it's best to place a new order with the code and have us cancel the previous order.
Please email us as soon as possible with the order number of the original order so we can cancel it before it processes.
Please note, promo codes are not combable and you may only use one promo code per order.
Returns
What's the status of my return?
If you've initiated your return in our Returns Center, you will get an email confirmation when we've received your item(s). During busy periods such as sales and holidays, additional processing time may be required.
For refunds, please allow up to several business days for your refund to be reflected in your account. If your return does not meet the conditions stated in our return policy (items must be unwashed, unworn and undamaged with all original tags attached), the package will be sent back to you.